U.S orders will be shipped via USPS & FedEx and International Orders will be shipped depending on the fulfillment center the product is from.
Average transit times to the United States from our domestic warehouse: 2-5 Business days
Average transit times to the United States from our international warehouse: 5 - 20 Business days.
Average transit times to International: 15 - 45 Business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
Yes, we provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped, please email email@example.com. All you need to do is send us an email with the subject line "CANCEL".
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at firstname.lastname@example.org. If the address is wrong, we can correct this within 24 hours.
WEAVE Inc. offers multilingual services for those impacted by domestic violence, sexual assault, and sex trafficking; all relationships,
all genders, all ages, all people, all the time.
24/7 SUPPORT & INFORMATION LINE
CHAT & MESSAGE BOARDS
Connect and talk with an advocate on our website using the Live Chat feature, or ask questions
anonymously on one of the message boards for a response within three business days.
Free individual and group counseling for adults and children who have experienced or witnessed
domestic violence, sexual assault, or sex trafficking. Call the 24/7 Support Line for an intake.
Emergency shelter and transitional housing for victims of domestic violence and sex trafficking. Onsite supportive services include counseling, case management, children's services, and K-12
education. Additional assistance is also available through our Housing First program, California
Victim's Compensation, and California's Safe at Home program.
Workshops, assistance, and advocacy for common Family Law and Immigration issues including
divorce/separation, custody, restraining orders, and visas related to domestic violence, sexual
assault, and sex trafficking. Contact the legal line at (916) 319-4944.
Advocates can provide support, advocacy, and accompaniment with law enforcement interviews,
legal hearings, medical appointments, on college campuses and universities, and other off-site
locations. Accompaniment is also provided to survivors of sexual assault seeking an evidentiary exam.
PREVENTION & EDUCATION
Professional trainings and educational presentations available for schools, businesses, community
organizations, law enforcement, medical and mental health professionals, and any other interested
groups. Visit weavelearn.org to request a presentation.
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